The salesman did an awesome job in listening to my needs. I only gave 4 stars because I felt the extended warranty speech was too long.
The place was clean. Our salesperson was very knowledgeable. We came in for a used vehicle and left with a new one. Great selection of cars.
Stopped in the other day to browse the lot. Let me first start by saying that I hate to go to car lots because I have not had many good experiences. However, this was different. The receptionist was so nice and sweet and greeted me as soon as I walked in the door. Her name was Fayth (I remember because her name had such an unusual spelling!). Not sure of the name of the salesperson who then greeted me, but when I said I wanted to browse, he allowed me to do so without being pushy or constantly bothering me. There were a lot of really nice vehicles on the lot and I will be back when I am ready to make a purchase.
I was in Oxmoor Mazda with a friend. Faith took care of us at the receptionist/cashier area. She gave us exceptional customer service and was so pleasant and professional. As a customer, it is very refreshing to have someone help you that has a smile on their face and personable. She was wonderful!
I cannot say enough positive about this place. I purchased a new Mazda3 from them and the purchase experience was incredible. They went above and beyond to make sure I found the vehicle I wanted with the right trim and all. The showroom is clean and modern which helps give you an awesome sense of the "Mazda experience." The area I really want to focus on is the service department. They are absolutely top notch!!! I had a small rattle that came up a few weeks after getting the car and brought it in. They found it quickly and got me back on the road without any questions. Then I hit a pothole a few weeks later and blew my tire.... Both times Samantha (my assigned service rep) greeted me by name when I arrived, kept in communication with me, provided a loaner so I didn't have to wait on a part. They are top notch!
Car was at an excellent price. Got what I needed from Gerardo and Mario. Mario was very professional and friendly. I was very satisfied with my experience.