Testimonials
The sales staff we dealt with were very helpful and accommodating. They were friendly and not pushy.
Everyone from internet sales (Addie), the first sales person that I came into contact with (Rick Villar), the sales person who closed the deal (Don Brown) and the finance manager - were best in class and very professional. I will 100% recommend Oxmoor Mazda. 5 stars for everyone!
I appreciate all the time and care Josh took in finding the exact car that I wanted! This is my 3rd Mazda and my Mom bought one too. We’ll ask to work with Josh when we’re ready for the next one in the family!
Everyone was friendly and helpful especially Edgar Constantino who let me test drive the Mazda CX 30. He helped me with the paperwork to purchase the vehicle and explained all the features of my new car.
Everyone from the internet sales contact Jennifer, sales person Matt, and the final contact with the finance guy Mario things went smooth. I would recommend Oxmoor Mazda to anyone looking for a vehicle!
Oxmoor Mazda has Excellent customer service. Loved the selection of vehicles. JQ was a top-notch salesperson. Mario was very efficient in closing the deal.
I was treated well and in a timely fashion, so far my experience has been excellent.
This was our first visit to Oxmoor Mazda and found it to be a very pleasant experience. Our salesperson, Josh McMannis, was very a professional and pleasant person. He was very patient in explaining all the new features in new cars, since our car was 12 years old! He told us to be sure and contact him anytime we had questions on anything! He called us to check on us too - to see if we had any questions/issues. Overall a very pleasant experience buying a car!
We drove down to Louisville to complete the transaction of a Mazda CX-50 for our son. Josh McMannis handled every aspect of the sale with professionalism and class. He wasn't pushy with my 24 yr old son. All paperwork was ready to sign. It was pouring rain and Josh went out to remove the old plates. He also took the time and did a tutorial with my son, setting and syncing all the gadgets to his phone. Being from out of town, we had questions regarding what to bring to Louisville. We left messages and he promptly returned call our ...
Very professional, easy to deal with not pushy.. very friendly… purchased my last 3 cars from Oxmoor..
Kevin Givhan was a pleasure to work with from the moment we pulled into the dealership.He was outside in freezing temperatures hustling for a sale, while everyone else was inside in the warmth!!! Was never pressured or dogged like other dealers I had stopped at. Came in knowing what I wanted and he made a stressful experience an enjoyable experience!!! Thanks again Kevin!!!
This was my 2nd purchase of a new vehicle from Oxmoor Mazda. Jaquis was very knowledgeable, courteous, and patient. Tim was forthright and did not pressure me. I can highly recommend this dealership.
Everyone did their jobs well and then some. Ours salesperson and financial representative were personable.
This was our 5th purchase. Love Oxmoor Madza. Excellent customer service We’ve had the same sales guy for 4 purchases
The sales person was great however I did have to argue the numbers that were presented when I was ready to buy.
I would first like to mention that I HATE buying a car. There are usually so many “games” that it makes the process slow and tedious. However, my experience with Oxmoor Mazda was VERY different, due to the amazing performance from both Claudia Velazquez and Cody Benton. I appreciate their professionalism and follow through that made my purchase a success. Thanks to everyone who helped make it possible!
Dewayne was excellent to work with! I bought my a CX 5 Mazda SUV and I love it. Everyone that I came in contact with at the dealership had excellent customer service skills.
Great and very helpful. They offer different options that will work for customers. Superb customer service👍
Overall we had a very good experience. Very happy with our salesman, Geoff. He was personable and worked very hard to make sure we got the best vehicle.
I could not be happier with my purchase this afternoon. Matt was fantastic. Super informative but not pushy. He seemed very knowledgeable about any car we asked questions about and really made the process easy.
Very easy group to work with. From my salesman to the manager to the finance guy it was a pleasant experience. Loving my cx5 .
Wonder experience and that doesn't happen often when buying a car. Brendon was our salesman I highly recommend him. He took the time to answer any question I had and found the perfect SUV for me by the way I can be a pain 😂 I highly recommend both oxmoor Mazda and Brendon if you need a great car without the annoying high pressure sales just great customer service
Smooth buying process and great service. We enjoyed working with Brendon. Highly recommend shopping with them!
It was a pleasure working with Sebastian. He was very helpful, polite, knowledgeable and just a nice person to work with. The dealership had a comfortable, clean environment. Everyone there was very nice and the buying process went smoothly.
Walked in the door and someone was there to help us immediately with a car.
We made our second purchase of a new Mazda from the great team at Oxmoor. Hats off to Karlea, Dewayne and Mario for another great experience. We drive gladly drive 100 miles from our home to deal with Oxmoor for both sales and service.
Great experience with Oxmoor! Tyler and Addy were great to work with and got us our answers quickly. He had the car cleaned and ready for us when we got there. We did have to wait a while for the finance portion but they were very busy on a Saturday so that was understandable. Straightforward process and after trying to work with others closer to us in Nashville, we are glad we worked with Oxmoor. Thank you!
I bought a new Mazda CX-30 car from them on Friday January 12, 2025
Matt Ramser, our sales person, was fantastic. The rest of the buying experience not so much. We live in Florida but needed to purchase a car while in Louisville. The dealership assured us they would be able to handle the transfer. Upon returning to Florida we were informed by the Sarasota County Clerk that Oxmoor completely screwed up the deal. It’s costing us hundreds of dollars to get this car licensed where we live. I would not buy from this dealership again.Be careful.
Found a vehicle I liked and was ok with the price online. When I was given the full pricing it had over $1600 in taxable unremovable junk fees added. $600 of it was a "dealership fee" which was described as "added to complete all the paperwork related to the sale of a vehicle, including the sales contracts, filings with the DMV, and any other paperwork." Those items are all specifically what the Doc fee is supposed to cover.
We had a terrific experience with the folks at Oxmoor Mazada in Louisville, KY. I started my inquiries online and got very quick responses from Lilly Sanchez. The next day we visited the dealership and were greeted and taken care of by Matt Ramser. Matt is an extremely pleasant young man and, while somewhat new to the job, he was knowledgable and when a question arose he couldn't answer, he got the answer quickly. We did our negotiations with Matt and he was never high pressure, and it was as smooth as possible. Mario Convenuto took us through financing, ...
Typical "internet sales manager" experience. Wanted to start a back and forth with the "sales manager". All I wanted was an honest exchange of information, not to get bounced around.
Isaiah was super helpful, very informative, and took care of me and my partner greatly!
The dealership was great! We had such a great experience. We went to at least 7 dealerships that day and I have to say the Mazda experience was the best. And the sales person Brendon Henson was amazing. The best sales person that day! Very knowledgeable and just excited for what he does. It made the choice to purchase a vehicle at Mazda that much more pleasant. Thank you so much for what you offer!
The physical facility is pleasant and inviting to potential and existing customers. Each and every member of the staff made me and my wife feel welcome.
The best experience i have ever had at a dealership, made buying a car effortless and efficient
Not pushy, listened to what we were looking for and we drove away in a new car!
I am real pleased with Oxmoor Mazda. They made it very easy for me to lease a new Cx_50. JaQuis Brooks was outstanding both times I was there. I visited the dealership on Sat and then returned on Mon to complete the deal.
Thanks again for helping me secure a new vehicle. I definitely had a really good experience.
Juan and everyone involved with my trade-in and purchase was great! Overall a great experience.
This was the first time I have ever purchased a vehicle from Oxmoor Mazda, but I can say this is a friendly and knowledgeable group of automobile professionals I have worked with and would really think twice before going anywhere else.
Tried to purchase a vehicle over the internet, I had found several dealers that that offered under MSRP, asked if they could beat MSRP, was told no, thanked them for their time, the next day they e-mailed back they had a couple of vehicles under MSRP, picked one out and when I checked their quote it was over MSRP, when I pointed this out, they got rude.
On August 31st, they told me that if I stopped in that day they could meet my terms in order to keep my monthly payments manageable. So I canceled an appointment in order to come into the dealership. After canceling that appointment, they then called me back and asked for permission to run my credit by a few banks. I granted that permission, and they came back with a few offers that didn't even come close to my terms. Then they said let's continue trying a few more banks. Don't come into the dealership yet, we'll ...
My salesman knew his product and was polite and courteous at all times. He is the reason I purchased my new car from this dealership.
My salesman did an excellent job and communicated with me throughout the process. The finance department took a long time and I felt that their communication was lacking. I do love my car!
Very friendly salesperson. Plenty of vehicles on the lot. Nice selection of colors to choose from.
We are very pleased with the service we received. The salesman and the finance department treated us both with due respect. I personally don’t enjoy car dealerships but this one was truly a joy to be at .
I’ve been going to Oxmoor Mazda for 6 years and it’s always a great experience!!
Selling a used vehicle as if in perfect working order with a "150point safety check", only to find out there are $3,400 worth of repairs that need to be done, is negligent at best. I would dare say Oxmoor Mazda has been heinously dishonest and their actions, criminal. With excellent credit and a SIGNIFICANT down payment I entrusted this dealership to provide my family with a safe and reliable vehicle. When asking if there's anything they can do, as I have not even made my first payment on said vehicle, they denied any help because I did not ...
Oxmoor Mazda made my car purchase experience quick and easy, will recommend to friends and family.
Great team. However need to offer competitive pricing and offer more benefits to customers like giving 2 years of free maintenance etc. Lot of add-ons on base price which is adding more price to car.
Kody and the entire staff were great to deal with. I absolutely hate to car shop, but this was one of the best shopping experiences that I've had. I really like the fact that I have heard from them twice since the purchase. My wife and I would definitely look here first when buying a new car. We drove a little over two hours to the dealership and don't regret it at all.
Super friendly and knowledgeable staff. Sebastian made the entire process super easy. I would definitely recommend working with him!
Super friendly staff and Jaun our sales person was knowledgeable and very accommodating. Will definitely recommend
By far the best car buying experience I've ever had. Amazing sales staff and a very fast process over all. They went the extra mile to get me taken care of with my vehicle purchase and I would highly recommend the establishment.
The best experience I have ever had at a dealership Tyler Helm was amazing!! If you need a new car he will not disappoint. Efficient, friendly and knowledgeable
Staff is not your typical car dealership personnel. Very knowledgeable about their products and what you are needing in a car. Not pushy care about your opinion and what you were looking for.
Addy Ortega made the whole experience smooth as silk. GM and financial people were right on top of any questions I had
After looking into a vehicle online and submitting our info, Lilly reached out and was really helpful answering our questions and setting up an appointment. Upon showing up we got to work with Jaquis who jumped in immediately and started helping us. Jaquis was a pleasure to work with and incredibly knowledge of the vehicle, showing us all the features and giving us detailed information. We also had the pleasure of working with Mario who helped us understand the financing and got it set up. Jaquis nor Mario made us feel pressured to do anything, were very straight forward and ...
Although I did not purchase a car at this dealership, I was thoroughly impressed with the help that I received from them, in particular from Karlea King. I am an out-of-state buyer and that causes some dealerships to feel like they are wasting their time conversing with me. Not Karlea at Oxmoor! She made me feel as if I was there, and ensured that all of my questions were answered and needs met. Unfortunately, the car I was looking at was sold. However, if I was local to the dealership, due to my interactions with Karlea and the dealership this ...
This dealer advertised a used car for $13,800. Sales tax was $966. Actual out the door price was quoted as $16,932, which meant a non-disclosed dealer mark-up of $2,166 after taxes. In addition, the description of the car on the internet was not completely accurate. Watch out for the bait and switch with these guys.
Everything about them was poor. The salesperson, Juan, never mentioned there was a 5% markup over MSRP until we began negotiating an out the door price. The general manager, Matt Storm, was rude and arrogant and it took the general manager of Oxmoor Toyota, Patrick O’Donnell, to complete the deal. Two hours after we thought we had purchased a silver CX-5, Juan called to inform me the silver model had been sold two days earlier. Juan said a blue model was available and I told him we didn’t want blue and for us to purchase the blue we would ...
I was very comfortable with a definitely no pressure approach and yet all of my wish list was met. I also appreciated the very pollute demeanor throughout the whole process. It added to the relaxed atmosphere.
Milton the sales rep was very helpful and friendly to my daughter during purchase of a used Camry. Highly recommend
Handling my car business is always a pleasure at Oxmoor Mazda. Getting good car service is never a hassle and purchasing a quality Mazda is a great experience.
Service was amazing. JaQuis, Matt and Tim went above and beyond. Easiest and best buying experience I have ever had, and walked away with a car I absolutely love.
The gentleman I was working with was Cody. He listened to what i wanted, found the car, and i bought a CX5. This will be my third Mazda and I hope i enjoy it as much as the last two I had. Thank uou Mazda!
Great customer service my sales rep Geruado was awesome! I would gladly refer this dealership
Great service. Able to answer our questions. Left us happy and satisfied with our purchase.
Oxmoor Mazda made buying my first car very simple! would recommend. my sales dealer was very accommodating!
I have had problems with the Mazda CX nine but never the dealership. Whatever is gone wrong with the car they have stood behind it. .
Staff was excellent salesperson very professional and address all my questions quickly and financing was easy
JaQuis and Mario where extremely helpful and pleasant to work with during the purchase of our 2018 Mazda6.
Oxmore Mazda has a very friendly, attentive staff and a very nice atmosphere. They made the buying experience great. Gerardo showed me everything about the 2022 Mazda CX-5 Premium Plus. He was great!
Great service & efficient!!! Check out Jay! Very knowledgeable & made sure to get the best of everything!
Great people! They made the car buying experience easy & pleasant. Answered all my questions quickly and accurately. Would highly recommend.
Well we got there right at noon, I already had the car picked out and set up a test drive with Addy, I never even saw her, Sebastian helped us out and was great! The trade in value of my car was reasonable after we negotiated the price a little more, but the reason why this gets one star is because we had to wait 5.5 hours due to only one financial guy working and there were 5 people buying cars in front of us…it was a nightmare. 10/10 would not recommend due to this long wait. I did purchase the car ...
Gerardo was extremely help and most patient with us! So happy with our CX-9s!
Great service and communication. This was the second time we have worked with the Mazda team and we continue to be happy with our experience.
Nothing but helpful and informative the entire process. It was a great experience and I would recommend to anyone.
I recently purchased a CX30. Jay was very helpful and professional. Jay made me feel comfortable as a first-time buyer and I am grateful.
I just purchased a new Mazda CX-5 today Jan. 21, 2022 and I've also had repair work done on my 2005 Mazda 6 sport at this dealership. In both instances I've received excellent service.
The team there was fast, friendly, & courteous. They were helpful through each step of the process.
After sale, Salesman and sales manager would not return my calls. Sales Manager would not see me when I went into dealership.
Nicest people to deal with, especially Jay!! They always make my car buying experience a pleasant one!
I have purchased 4 new Mazdas from Oxmoor Mazda. They alyays make me feel like I am one of the family. I am an Oxmoor Mazda customer for life.
I could not have had a better experience! I got the best deal in town. But, the best part is, that everyone I encountered was easy to work with and super friendly, especially my sales guy, Kody. I highly recommend going to Oxmoor Mazda!
Thank you Kody Thornsberry for such an easy car buying experience and for giving us all of the needed tips and tricks for our new car
I came in with an issue with my horn. The replacement was in stock and fixed the same day!! Thanks!!
Welcoming clean no pressure environment . Sales was friendly and knowledgeable. Took the time to listen and let us look for what we wanted
Alan Mota! Was amazing! Really patient,understanding and friendly. He helped us find our perfect family car.
Sales people really need to be mindful of the customers that have done their research. We negotiated a rate that was signed off on, but once the finance person sat down to sign everything the numbers were totally different. Jim/Tim made the transaction right by making the correct change and that saved the whole deal. If it weren’t for him there may not have been a deal at all. Keep him and his honesty on the team.
I was pleased with the ease of negotiations, and people actually listening to what I wanted and needed.
We loved the person who sold us the car. He did not push to buy it and gave us all the information and help that we requested
Terrible place to buy a used car from.will never step foot back on an oxmoor lot.Will not stand by their word.Used car manager Is incompetent and avoid the service dept at all cost.they have no idea what they are doing.
Had a great experience. Staff was amazing and our sales guy was very knowledgeable and made it a great experience. Great selection of vehicles. No pressure to purchase made buying a car fun again.
I never had purchased a car outside of my home state before. However, due to COVID creating issues in the supply chain, I was needing to look anywhere for stock, when I came across Oxmoor Mazda. I had previously contacted a dealer in Texas, and they refused to work with out of state DMVs. So, I was hesitant when Karlea reached out to me. She explained that they work with out of state customers all of the time. So, I decided to bite the bullet and drive three and a half hours to Oxmoor Mazda. Once I arrived, they had ...
Very professional, helpful and friendly salesman. Buying during inventory shortages was not ideal as it impacted availability and negotiating room but management was willing to almost meet my desired price
Our salesman, James, was knowledgeable on the different models and the differences between them. He was not pushy and genuine. He provided multiple finance options and was patient while we weighed all options. The finance manager, Mario, was thorough and had a great personality and attitude even though there had been complications with the customers before us. It did not bleed over into our experience. I valued the service provided by both and would return to this dealership.
Pristine, excellent service, no pressure, very polite salespeople and whole buying experience was extremely stress free. My review expresses my experience completely further comments are not necessary.