We understand that you might consider going to an independent shop. Maybe their location is closer or they are advertising lower prices. Before you take that dive, make sure you have all of the facts, and you may choose the service center at Oxmoor Mazda that you trust.
There are numerous independent shops in the Louisville area and they advertise cheaper parts for the services that they offer. This is because the parts they are using are aftermarket parts and not made by the manufacturer. The secret to these cheaper parts is that they are designed to fit in multiple makes of cars, meaning they are not cut to specification. With Oxmoor Mazda, we only use the parts made and recommended by the Mazda manufacturer specifically for your vehicle.
When you visit an independent shop, they often work on a variety of brands daily. While this seems like they may know what they are doing, if they do not get enough Mazda models regularly, they may not be experienced with your vehicle. At Oxmoor Mazda, our certified Mazda technicians are certified by Mazda themselves, not only having the experience to service your car but also gaining annual education for new models and services as they are released.
With an independent automotive service, you often do not get a service guarantee. Once you have your Mazda service, if something else happens, even as a result of their practice, you may not get it corrected and have to pay again to have it fixed. With Oxmoor Mazda, our services are guaranteed. If something is wrong when you leave as a result of our own negligence, we will correct the damage at no cost to you. And our genuine OEM parts come with a warranty as well, whereas an independent shop may not be able to offer warranties.
If you have been in an accident and need to have your car repaired, an independent shop will often not assist with the service or directly deal with the claim. They do not often take these claims and it is simply because they cannot meet the standards by the insurance companies, or it is too complicated to communicate between the shop and insurance company. With Oxmoor Mazda, we meet those standards and will happily service your Mazda while having good communication with the insurance company to make the experience smooth for you as the customer.
If you want a quality and affordable certified Mazda Service, visit us online at Oxmoor Mazda and schedule your service today. We are open six days a week for your convenience and have a comfortable waiting lounge and other amenities to keep you entertained while we service your Mazda. We look forward to servicing your Mazda soon.
