Customer Care

Oxmoor Mazda Customer Care Value Added Customer Benefits

Insurance Deductible Reimbursement

$200 in insurance deductible reimbursements if your Registered Vehicle is stolen and not recovered within 30 days or is recovered and deemed to be a total loss by your insurance company. We will reimburse you up to $100.00 of your deductible (not to exceed $200.00 for the term of this benefit). To be reimbursed fill in the information requested on a claim form and mail to us. Include a copy of the police report and insurance company documentation. Note: This benefit expires 36 months after the purchase date of your vehicle.

Ambulance Service Reimbursement

$300.00 in ambulance service reimbursements if you or a family member are involved in an automobile collision in your Registered Vehicle. We will reimburse you up to $100.00 per occurrence (not to exceed $300.00 for the term of this benefit). To be reimbursed, fill in the information requested on a claim form and mail to us. Include a copy of your paid invoice from the Ambulance company. Note: This benefit expires 36 months after the purchase date of your vehicle.

Tire Hazard

$600.00 in tire replacement reimbursements if a tire is damaged on your Registered Vehicle and needs replacement because of a road hazard. We will reimburse you up to $30.00 per occurrence (not to exceed $600.00 for the term of this benefit). To be reimbursed, fill in the information requested on a claim form and mail to us with a copy of your paid invoice from the Repair Company. Note: This benefit expires 36 months after the purchase date of your vehicle.

Emergency Roadside Assistance

$1,500.00 in emergency roadside assistance if you need a flat tire changed, jump start, or gasoline delivery for your Registered Vehicle. We will reimburse you up to $100.00 per occurrence (not to exceed $1500.00 for the term of this benefit). Exclusion: No benefit for cost of gas or repair if it is performed at a repair facility. To be reimbursed fill in the information requested on a claim for and mail to us (with receipts from Service Company). Note: This benefit expires 36 months after the purchase date of your vehicle.

Emergency Travel Expense

$2,000.00 in emergency travel expenses if your Registered Vehicle is disabled by a mechanical breakdown 100 miles or more from home. We will reimburse you for your meals and hotel expenses up to $100.00 per day (not to exceed 3 days for any one claim for the term of the benefit). To be reimbursed, fill out the information requested on a claim form and mail to us. Also include receipts for meals, hotel, and your paid invoice from the repair facility. Note: This benefit expires 36 months after the purchase date of your vehicle.

Lockout Reimbursement

$150.00 in lockout reimbursements if you lock your keys in your Registered Vehicle. We will reimburse you up to $30.00 per occurrence (not to exceed $150.00 for the term of this benefit). To be reimbursed, fill in the information requested on a claim form and mail to us. Include your paid receipt with name and address of the locksmith. Note: This benefit expires 36 months after the purchase date of your vehicle.

Exterior Reimbursement Package

$600.00 in exterior reimbursements if your Registered Vehicle requires replacement of headlights, taillights, fog lights, antennas, windshields, side mirrors, or hub caps. We will reimburse you u to $50.00 per occurrence (not to exceed $600.00 per term of benefit). To be reimbursed, fill in the information requested on a claim form and mail to us along with your paid receipt. Note: This benefit expires 36 months after the purchase date of your vehicle.

Emergency Towing

$150.00 in emergency towing reimbursements if your Registered Vehicle breaks down and needs towing. We will reimburse you up to $30.00 per occurrence (not to exceed $150.00 for the term of this benefit). To be reimbursed, fill in the information requested on a claim form and mail to us. Include paid invoice from towing company. Note: This benefit expires 36 months after the purchase date of your vehicle.

Grocery Coupon

Save 20% to 50% every time you shop on the brands you already buy! Select the coupons you want…and the products you’re going to buy…from a list of over 1200 national brand products. Mail a claim form to us along with $14.75. Within two weeks you will receive 60 – $10.00 coupons which represent a savings of $600.00

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